Melbourne AMEP

Feedback and Complaints Resolution

Feedback and Complaints Resolution

If you have a complaint about our service:

Tell your teacher if you are not happy with your class OR tell the Center Coordinator if you have a complaint about an AMEP service or your class.

If you are not satisfied after you have spoken to your teacher or the Center Coordinator, you can contact the Melbourne AMEP Helpdesk on 1300 062 314, or by email at

If you still believe your problem is unresolved, you can contact the Department of Home Affairs and by telephone on 131 881, or click here 

If you are still not happy, you can contact the Commonwealth Ombudsman by phone on 1300 362 072, by email at or online at